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Project file - Audience and satisfaction survey readers KBR

Commissioner

  • Royal Library of Belgium (KBR)

Research context

The Royal Library aims to monitor their various (sub)audiences and measure their satisfaction. A similar study was conducted in 2006 with regard to visitors to the main reading room. This data is in need of an update.

Aim

The aim of the study is to form a picture of the readership audience for the Royal Library and to measure the general satisfaction with the services provided.

Method of data collection

Self-administered questionnaire.

Contact

  • Maria Dias Pereira, department of communication
  • Davina Luyten, department of communication

Research period

Field work readership audience: January through December 2012.
Final report readership audience: August 2013.

Reports

Other reports

Other reports of this commissioner


Full report **
This report is protected and consultation is subjected to approval by the Visitors Observatory.
Do not hesitate to contact us by mail reinoud.magosse@natuurwetenschappen.be
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